Agenda 2020

[vc_row][vc_column][themeum_title title=”Agenda” size=”42″ title_weight=”900″ color=”#333333″ title_margin=”20px 0px 20px 0px”][/vc_column][/vc_row][vc_row][vc_column][themeum_title position=”left” title=”Sunday, September 13, 2020″ size=”28″ title_weight=”900″ color=”#333333″ title_margin=”20px 0px 20px 0px”][vc_column_text css=”.vc_custom_1587675215509{margin-top: -2px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

1:00 – 7:30 PM Registration

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1:00 – 4:00 PM NAG Hospitality Suite

[/vc_column_text][vc_column_text css=”.vc_custom_1587675262482{margin-top: -2px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

4:00 – 5:00 PM NAG/YEO Board Meeting

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6:00 – 7:00 PM NAG Networking Reception

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7:00 – 10:00 PM NAG Opening Night Dinner

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9:00 PM – 12:00 AM NAG Hospitality Suite

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][themeum_title position=”left” title=”Monday, September 14, 2020″ size=”28″ title_weight=”900″ color=”#333333″ title_margin=”20px 0px 20px 0px”][vc_column_text css=”.vc_custom_1587675379460{margin-top: -2px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

7:00 AM – 1:30 PM Registration/Info Desk Open

[/vc_column_text][vc_column_text css=”.vc_custom_1580488697539{margin-top: -2px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

7:00 – 8:00 AM Breakfast

[/vc_column_text][vc_tta_accordion style=”modern” shape=”square” c_icon=”chevron” active_section=”-2″ collapsible_all=”true”][vc_tta_section title=”8:00 – 8:15 AM Welcome/Conference Overview” tab_id=”1580488867081-36470434-5488″ el_class=”agenda-accordion”][vc_row_inner][vc_column_inner width=”1/4″][vc_single_image image=”1399″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” link=”/speaker/john-lofstock/”][vc_column_text]

John Lofstock
Executive Director | The National Advisory Group (NAG)
Editor-in-Chief | The Convenience Store Decisions Group

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_single_image image=”1557″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” link=”/speaker/doug-galli/”][vc_column_text]

Doug Galli
Vice President and General Manager | Reid Stores Inc./Crosby’s

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section title=”8:15 – 9:15 AM General Session: Burning Issue # 1: Leadership for a New Generation: How Family Businesses Prepare for the Future” tab_id=”1587675755210-5996b366-f3d7″ el_class=”agenda-accordion”][vc_column_text]Growth and profits are the primary goal for retail chains of all sizes. But the convenience store industry rose to prominence on the backs of the family-owned businesses. Many of these chains have been successfully passed on from one generation to the next, but it takes a lot of planning, training and persistence. In this session, hear how family-owned business are grooming leaders, tracking trends and preparing for the future of convenience retailing.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_column_text css=”.vc_custom_1587676149858{margin-top: -23px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

9:15 – 9:45 AM Break/Visit Sponsor Tables

[/vc_column_text][vc_tta_accordion style=”modern” shape=”square” c_icon=”chevron” active_section=”-2″ collapsible_all=”true”][vc_tta_section title=”9:45 – 10:30 AM General Session: Burning Issue # 2: Employee Recruiting and Retention Strategies” tab_id=”1580490119586-8500a02f-53f0″ el_class=”agenda-accordion”][vc_column_text]No matter the industry, staffing turnover is a naturally occurring part of the business world. However, excessive employee turnover can affect the efficiency of a company. The costs of recruiting and retraining new employees can have a severely negative effect on your overall bottom line. Learn how leading retailers are finding great employees and going the extra mile to keep them.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_column_text css=”.vc_custom_1587675946355{margin-top: -23px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

10:30 – 11:00 AM Break/Visit Sponsor Tables

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11:00 AM – 12:15 PM Information Exchanges Part 1

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12:15 – 1:15 PM Lunch

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1:00 – 5:00 PM Golf Outing – Shotgun Start

[/vc_column_text][vc_column_text css=”.vc_custom_1587676048305{margin-top: -2px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

1:30 – 6:30 PM NAG Retail Store Tours: The Best of Charlotte

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6:30 – 9:00 PM Dinner on Your Own

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7:00 – 8:30 PM YEO Networking Reception

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9:00 PM – 12:00 AM NAG Hospitality Suite

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][themeum_title position=”left” title=”Tuesday, September 15, 2020″ size=”28″ title_weight=”900″ color=”#333333″ title_margin=”20px 0px 20px 0px”][vc_column_text css=”.vc_custom_1587677026619{margin-top: -2px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

7:00 AM – 4:00 PM Registration/Info Desk Open

[/vc_column_text][vc_column_text css=”.vc_custom_1587677049526{margin-top: -2px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

7:00 – 8:00 AM Breakfast

[/vc_column_text][vc_tta_accordion style=”modern” shape=”square” c_icon=”chevron” active_section=”-2″ collapsible_all=”true”][vc_tta_section title=”8:00 – 9:00 AM General Session: Burning Issue # 3: Data Privacy Requirements: What Convenience Stores Need to Know” tab_id=”1587677066984-d71c2d5b-30ab” el_class=”agenda-accordion”][vc_column_text]States across the country are introducing privacy laws, which are focused on consumers’ data protection rights. These laws give customers the right to opt out of having their personal information being stored by businesses. Retail companies must also be transparent with the kinds of data they collect from customers including things like address, email, driver’s license number, telephone number and much more. These will impact how convenience store companies collect and store data. This session will help retailers navigate the changing laws.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_column_text css=”.vc_custom_1587677146811{margin-top: -23px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

9:00 – 9:30 AM Break/Visit Sponsor Tables

[/vc_column_text][vc_tta_accordion style=”modern” shape=”square” c_icon=”chevron” active_section=”-2″ collapsible_all=”true”][vc_tta_section title=”9:30 – 10:15 AM General Session: Burning Issue # 4: Micro Stores and Non-Traditional Locations: Is this strategy right for your brand? ” tab_id=”1587677057396-525cee51-f9fe” el_class=”agenda-accordion”][vc_column_text]Micro marts offer a limited SKU mix compared to traditional convenience store, but the come with several distinct advantages. They’re usually cashier-less locations that allow for autonomous check-in/checkout using a credit card and they can fit into as little as 300 square feet. More convenience store retailers are considering adding micro marts to their store portfolio in specific areas. In this session you will hear from convenience store chains that are already investing in this smaller retail concept.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_column_text css=”.vc_custom_1587677244011{margin-top: -23px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

10:15 – 10:45 AM Break/Visit Sponsor Tables

[/vc_column_text][vc_tta_accordion style=”modern” shape=”square” c_icon=”chevron” active_section=”-2″ collapsible_all=”true”][vc_tta_section title=”10:45 AM – 12:00 PM Information Exchanges Part 2″ tab_id=”1587677249354-e3cff46c-08ff” el_class=”agenda-accordion”][vc_column_text]

Fuels
Technology/Loyalty Programs
Finance and Real Estate
Foodservice
Human Resources
Leadership for Young Executives

[/vc_column_text][/vc_tta_section][vc_tta_section title=”10:45 AM – 12:00 PM YEO Breakout Session 1: What is Blockchain and how will it affect you?” tab_id=”1587677360838-ef90faf9-f59f” el_class=”agenda-accordion”][vc_column_text]Blockchain technology is simply a record of data that is distributed and managed by cluster of computers. The technology continues to expand into almost anywhere information is stored and will eventually impact how retail data is collected.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_column_text css=”.vc_custom_1587677424890{margin-top: -23px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

12:00 – 1:00 PM Lunch

[/vc_column_text][vc_tta_accordion style=”modern” shape=”square” c_icon=”chevron” active_section=”-2″ collapsible_all=”true”][vc_tta_section title=”1:15 – 2:30 PM General Session: Burning Issue # 5: Foodservice: Executing a Safer Foodservice Program” tab_id=”1587677430963-ab0ca231-6d66″ el_class=”agenda-accordion”][vc_column_text]The COVID-19 pandemic changed the way convenience retailers sell food items and will have a lasting effect on foodservice employee training. The big question is what did retailers learn during this crisis about selling safer food and what steps are experts recommending in the event of another pandemic.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_column_text css=”.vc_custom_1587677683222{margin-top: -23px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

2:30 – 3:00 PM Break/Visit Sponsor Tables

[/vc_column_text][vc_tta_accordion style=”modern” shape=”square” c_icon=”chevron” active_section=”-2″ collapsible_all=”true”][vc_tta_section title=”3:00 – 4:00 PM YEO Breakout Session 2: Effective Leadership: The Best Ways to Manage People” tab_id=”1587677447843-ac78d810-eb02″ el_class=”agenda-accordion”][vc_row_inner][vc_column_inner width=”1/4″][vc_single_image image=”1522″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” link=”/speaker/david-caruso/”][vc_column_text]

David Caruso
Director | Stewart’s Shops
Owner | Lakeside Business Advisors. LLC

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][/vc_row_inner][vc_column_text]Today’s convenience store chains face a unique challenge. Despite recognizing the value of improving their leadership pipelines and making investments in leadership development, nearly 30% of them still describe their candidate pool as “weak” or “very weak.” The session will examine the characteristics of great leadership and what young professionals can do to get ahead in their careers.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_column_text css=”.vc_custom_1587677745050{margin-top: -23px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

5:30 – 6:30 PM NAG Networking Reception

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6:30 – 9:00 PM Dinner & Awards Ceremony Honoring Mary Banmiller

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9:00 PM – 12:00 AM NAG Hospitality Suite

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][themeum_title position=”left” title=”Wednesday, September 16, 2020″ size=”28″ title_weight=”900″ color=”#333333″ title_margin=”20px 0px 20px 0px”][vc_column_text css=”.vc_custom_1587678153334{margin-top: -2px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

7:30 AM – 12:00 PM Registration/Info Desk Open

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8:00 – 9:00 AM Breakfast

[/vc_column_text][vc_tta_accordion style=”modern” shape=”square” c_icon=”chevron” active_section=”-2″ collapsible_all=”true”][vc_tta_section title=”9:00 – 10:15 AM General Session: Burning Issue # 6: Emerging Trends in Foodservice” tab_id=”1587678184223-cbf5ccea-83d4″ el_class=”agenda-accordion”][vc_column_text]Foodservice gains have led many c-store operators to boost their store footprints with open kitchens, ordering kiosks and dining space. Now many chains are getting into delivery and mobile ordering. C-store foodservice programs seem to have unlimited possibilities but only those who understand what customers are looking for will be successful. Our expert panel will outline what retailers can expect over the next three years.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_column_text css=”.vc_custom_1587678418826{margin-top: -23px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

10:30 – 11:00 AM Break/Visit Sponsor Tables

[/vc_column_text][vc_tta_accordion style=”modern” shape=”square” c_icon=”chevron” active_section=”-2″ collapsible_all=”true”][vc_tta_section title=”10:30 – 11:30 AM Ideas Boot Camp” tab_id=”1587678215880-4d6c77c3-78e3″ el_class=”agenda-accordion”][vc_row_inner][vc_column_inner width=”1/4″][vc_single_image image=”1399″ img_size=”150×150″ alignment=”center” style=”vc_box_shadow_3d” onclick=”custom_link” link=”/speaker/john-lofstock/”][vc_column_text]

John Lofstock
Executive Director | The National Advisory Group (NAG)
Editor-in-Chief | The Convenience Store Decisions Group

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Brian Unrue
Director of Operations | Clark’s Pump-n-Shop

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][/vc_row_inner][vc_column_text]Best practices and a conference wrap up.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_column_text css=”.vc_custom_1587678538236{margin-top: -23px !important;margin-bottom: -2px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 46px !important;background-color: #f9f9f9 !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”]

11:45 AM Conference Wrap Up and Takeaways

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12:00 PM Departures

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Retail Network

Resources

Sponsorship Opportunities